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Shipping & Returns

Shipping Policy

ROI and NI

  • Smaller orders (45€ or less) are sent via 'An POST', The Irish Postal Service, Standard Worldwide Airmail Delivery. Standard postage is done without a tracking number 
and is not insured.

  • Bigger and valuable orders are sent via 'An POST', The Irish Postal Service, Registered Worldwide Airmail Delivery. Registered post includes a tracking number which will be disclosed at time of shipping.

EUROPE

  • Smaller orders (10€ or less) are sent via 'An POST', The Irish Postal Service, Standard Worldwide Airmail Delivery. Standard postage is done without a tracking number 
and is not insured.

  • Order over 10€ are sent via 'An POST', The Irish Postal Service, Registered Worldwide Airmail Delivery. Registered post includes a tracking number which will be disclosed at time of shipping.

Return & Exchange Policy

We offer an exchange or full refund (**with the exception of sale items which are non refundable) if you decide to return your order within 14 days of purchase, the piece is unused & undamaged, has it's labels still attached and there is proof of purchase. 

If you received your item as a gift you can exchange your piece for something else from our collection to the same value.

Refunds are only issued for items purchased; shipping will be deducted.

The sender is responsible for the postage payment for the returned items. 

Items need to be as carefully packed as when they were received to ensure they return undamaged. 

Refunds will be issued on receiving and inspecting items.

If you have received an item that has been damaged, please email us with photos and will get back to you.

Makeeco.ie - handmade collars, leads, rope toys & accessories. Eco-friendly products for pets & their people. Lovingly made from sustainable materials for you & your pet. Made from organic cotton, metal hardware, hemp & other sustainable materials. We make quality products that don't cost the earth!

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